Privacy Policy

Last Updated: July 2025

At Convert Master ("company", "we", "us" or "our"), we prioritize the privacy of our users ("user", "you", "your"). We strongly encourage you to read this privacy policy ("Policy") carefully before using our services.

This Policy is an integral part of the company's Terms and Conditions ("Terms"), and it governs the collection, processing, and transfer of data related to your use of the company's product and software ("Installer and Software"). This is done in accordance with relevant data protection and privacy regulations, including the EU General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act ("CCPA").

Definitions not defined in this Policy will have the meanings assigned to them in the Terms.

This Policy outlines the types of data we may collect and process during your use of the Installer and Software, how this data may be used or shared with third parties, how we protect it, and how you can exercise your rights regarding your Personal Data (as defined below).

Before installing, accessing, or using the Installer or Software, we recommend that you thoroughly review this Policy.

Types of Data We Collect:

When you use our Installer and Software, we may gather and process the following information about you:

(I) Non-Personal Data: This includes non-identifiable aggregated data, such as technical information that may contain, among other things, the type of your device operating system. Non-Personal Data does not identify individuals.

(ii) Personal Data: This includes data that identifies or can reasonably identify an individual, such as online identifiers like IP addresses.

For the avoidance of doubt, any Non-Personal Data connected or linked to Personal Data shall be deemed as Personal Data as long as such connection or linkage exists.

Below is a list of different categories of personal Data that will be collected by us and for which purposes we process and use your Personal Data:

• Online Identifiers – we may collect your IP addresses or other unique online identifiers through your use of the Installer and Software. This data is processed to provide and operate our Installer and Software, to promote, advertise and market our website and services, and for security, fraud prevention, debugging purposes and to resolve technical errors.
• Service Usage Data – we may collect technical data when you use our Installer and Software, which may include information such as date and time stamps, device type, operating system, language preference, estimated location, and traffic source leading to the Installer. This data is processed to detect any potential threats or fraudulent activities and to analyze the use of our Installer and Software in order to improve them.
• Contact Information and Communications Data – we may collect your contact information, in the event you contact us with any inquiries by sending us an email, such as your name and email address. In addition, we will further process and store the communications with you, including email correspondence. This data is processed to respond to your inquiries, offer support, or provide requested services. If necessary, we may retain your communication history for future reference, such as for handling future claims, offering additional support, or improving our services.
• User Data – we may collect the user's search-related data through your use of the Installer and Software. This data is processed to detect any potential threats or fraudulent activities and to provide certain features of the Installer and Software, such as displaying relevant advertising based on searches.

Legal Basis for Data Processing under the GDPR (where applicable):

This section provides an overview of the data we process, the techniques used, and the reasons for using your Personal Data. As outlined in the GDPR, the legal bases for processing your Personal Data include:

• Legitimate Interest – We process certain Personal Data, such as Online Identifiers, which are strictly necessary for the proper and basic operation of our website, based on our legitimate interest.
• Contract Fulfillment – We process certain Personal Data, such as Contact Information, when it is necessary to respond to your inquiries as part of our, based on contractual obligations.

GDPR Compliance and Data Handling:

In compliance with GDPR, we function as the Data Controller for the Personal Data we collect, as described below. When using our Installer and Software, we may collect your IP address and/or MAC address. Additionally, technical information from your device is collected, such as the device type, operating system (e.g., iOS), statistical data, browser type, preferred language, time of access, approximate location, the URL that directed you to our website.

We follow industry-standard practices to anonymize IP addresses after they are collected, ensuring they are stored in a form that no longer qualifies as Personal Data.

The collection of IP addresses is crucial for providing services related to our Installer and Software. This data enables us to maintain and protect our Installer and Software and pursue legitimate interests, such as auditing installations, detecting fraud, ensuring security, and managing business operations (e.g., calculating payments to business partners).

Your Rights regarding your Personal Data:

Depending on your jurisdiction, privacy laws may grant you certain rights concerning your Personal Data, including:

• The right to be informed regarding our Personal Data collection and privacy practices;
• The right to access your Personal Data;
• The right to correct inaccuracies in your Personal Data;
• The right to request deletion if processing is no longer necessary;
• The right to object to processing of your Personal Data;
• The right to restrict the processing of your Personal Data to ensure its accuracy and completeness;
• The right to obtain the Personal Data in a portable;
• The right to withdraw consent, subject to legal or contractual obligations by participating in self-regulatory programs for online behavioral advertising, such as the Digital Advertising Alliance (DAA) at https://www.aboutads.info/choices and https://www.aboutads.info/appchoices, or the Network Advertising Initiative (NAI) at https://www.networkadvertising.org/choices in order to opt out of the "sharing" of your Personal Data for purposes of cross-contextual behavioral advertising, also known as "interest-based" or "targeted" advertising; and
• The right to appeal or lodge a complaint with a supervisory authority.

Depending on local laws, your rights may vary. If you wish to exercise any of these rights, we may request additional information to verify your identity. Processing these requests may take up to one month unless local law requires otherwise. If you do not provide sufficient information, We may decline your request.

Data Security:

We employ industry-standard technical and administrative measures to secure your Personal Data. However, please note that no transmission of data can be guaranteed to be 100% secure, and we cannot be held responsible for unauthorized access or misuse of the Installer or Software. If you believe that your Personal Data has been improperly accessed or that your privacy has been violated, please contact us at: [email protected].

Data Transfer:

We may store or process your Personal Data in various locations, including the US. If you reside in the EEA, we will ensure that your Personal Data receives adequate protection as required by applicable law.

California Consumer Privacy Act of 2018 ("CCPA"):

Categories of Personal Information We Collect and Share

Under the CCPA, Personal Information does not include (i) publicly available information from government records or (ii) information that has been anonymized or aggregated.

Disclosure of Personal Information for Business Purposes

In compliance with the CCPA, we provide the following details regarding the disclosure of Personal Information for business purposes:

Over the past 12 months, the Company has disclosed the following categories of Personal Information for business purposes: (A) Identifiers and (F) Internet or other similar network activity. Your Personal Information has been shared with the following categories of third parties for business purposes: (i) Data aggregators, (ii) Service providers, and (iii) Business partners.

When we share Personal Information for business purposes, the third parties are bound by contract to use this data only for fulfilling their contractual obligations and for no other purpose.

Information on the Sale of Personal Information

According to the CCPA, the following details pertain to the sale of Personal Information:

In the last 12 months, the Company has not sold any Personal Information.

Data Sharing

We do not share Personal Data with third parties except as outlined below:

• Service Providers: We may share your information with third parties to perform the functions of the Installer and Software. We ensure that these providers use your information only to follow our instructions and not for any other purposes.
• Compliance with Laws: We may share your information if legally required, such as to comply with a court order.
• Corporate Transactions and Affiliates: We may share your information with affiliated entities like subsidiaries or parent companies when necessary, and in compliance with relevant laws. For instance, in the event of a corporate transaction (e.g., merger, sale of assets), the acquiring entity will assume the rights and obligations under this Policy.
• Consent: We may share your information with your consent, and in such cases, your information will be governed by the third party's privacy policy.
• Online Identifiers: We may share your online identifiers with business partners for purposes such as calculating payments and detecting fraud.

Children:

Our Installer and Software are not intended for use by children under the age of 16 (or the applicable age as defined by relevant laws). We do not knowingly process Personal Data from children. If you suspect that a child has provided us with Personal Data, please contact us at [email protected].

Data Retention:

Subject to applicable laws, and unless you request to delete your Personal Data. we will retain your Personal Data as long as it is necessary to provide our services, enforce agreements, and meet legal obligations. However, we may rectify, replenish or remove incomplete or inaccurate information, at any time and at our discretion.

Policy Updates:

The date of the latest revision is listed above. We reserves the right to modify this Policy at any time. Please review the Policy periodically, as we may make changes that could affect your rights. We will notify you if there are significant changes.

Contact Information:

If you have any questions or concerns regarding this Policy, please contact us at: [email protected]